How To Turn On Clover Register

What To Do If Your Station Cannot Turn On

Your Clover POS station may not power up and start working.

Checking Your Station

Plug the L-shaped stop of your display cablevision into the display monitor.
Plug the other cable terminate into the printer.
Connect the power cable to the ability brick.
Secure the ability cable with your receipt printer.
After everything is in the ability brick, plug the link fastened to the brick to a power outlet.
You can also plug the RJ-eleven cable with your greenbacks drawer into the printer, simply that is optional.

It should take about twenty seconds for the computer to reboot. You lot should encounter the Clover logo after it finishes.

What If the Station Still Isn't Powering?

Yous might need to charge upward the power source if the Clover Station doesn't power. Charge it for at to the lowest degree thirty minutes.

Completing a Hard Reboot

You will require a difficult reboot of your system if information technology still doesn't power up subsequently thirty minutes. You tin can complete this with these steps:

Remove the display cord from the bottom end of your station.
Expect for 10 seconds before you lot continue.
Plug the cord dorsum into the bottom part.
The device volition offset to kicking up. You can log in later the rebooting process is consummate.

You tin contact client service if the problem persists.

The USB Pay Display or Clover Mini Isn't Working?

Checking the Plugs

The customer brandish characteristic or Clover Mini may not be plugged into your overall station.

Check the USB cord to ensure information technology is functional. At that place should exist a Type A USB connection on one end and a Type B USB port on the other function.
Plug the Blazon A side to a USB port nether your station printer. In that location should be four of these ports.
Plug the Blazon B segment to the 2nd port from the left on the Clover Mini station that faces your customer.

Install the USB Pay Display App

The two parts of the system for the seller and the customer may not piece of work due to both of these parts not working with the USB Pay Display App. You may not take everything working at the aforementioned time, including possibly using the incorrect version of a program. The organisation should automatically prompt you to install the app later you install things.

Follow these steps if the system does non automatically ask yous to download the app:

Get to the More Tools section of the interface to access the App Market.
Tap on the USB Pay Display app option.
Select to install the app.
Click the accept button to get-go the installation. The programme should start working in moments.
Open the app on both parts of your organisation.
Cheque the USB cables if it spots an error. Yous may see a concern with the cables if at that place are any issues.

Clover Mini Is In Merchant-Facing Mode

The Clover Mini compartment should display "Welcome to (name of business organization)." It volition display a "Not Ready" message if the Mini is in the incorrect style, or it is display what the merchant should encounter. The message would ask yous to open the USB Pay Display setup to allow transactions to start working.

Yous can reset your Clover Mini to the proper mode with these steps:

Open the USB Pay Display program.
Affect the screen once more to start the transaction.

Attempting to First Transactions With the USB Pay Display App

The seller's part of your Clover Station should say "Ready" when it is prepared to starting time transactions. You cannot start transactions by touching to open the USB Pay Brandish feature on the Clover Mini feature. Opening the app puts the Mini in the incorrect way where it displays what the merchant should see.

You tin start a transaction by opening the Transaction app on the seller'due south part of the setup. You lot can get-go taking in transactions from your customers at this betoken.

Error Message Appears on the Seller's Station

The mistake you find may be from a customer's card or from your merchant account settings. The network might have likewise timed out.

Whatsoever errors on the Mini may also brandish on the device the seller reviews. The fourth dimension out message may appear if the customer took likewise long. That message volition brandish on both sides of the setup.

When You Cannot Find an App on a Device

You will require the necessary apps on your devices for the Clover Station to work.

Search In the App Market

You lot can search for an app on the App Market with these steps:

Launch the More Tools app.
Search through the app categories, or use the magnifying drinking glass search feature.

You can find whatever app you're interested in through the system. You lot can select the View All section from any category, or you can use the Sort By option to find apps based on what people install the most or whatever is new.

The Device Stops Working

A device may stop functioning due to many issues, like shaking or dropping, or someone tampering with the unit. The encryption setup and other security features will withal be working to protect cardholder information. Just PIN-entry transactions and other sensitive payment options will be disabled from working.

Your device can still piece of work for everything else, including for taking customer orders and producing reports. Y'all could also sync this setup upward with unlike Clover devices. But you lot will non be capable of taking in Pin transactions.

You can inquire for a replacement device if necessary. An admin must complete these steps:

Open the Setup app and select the Payments selection.
Go to the Pivot Entry menu, and then tap on the Prompt for PIN. Select the Save option.
Tap the option to asking a new replacement Clover device. The pick should state that you're doing this considering you need to collect Pin payments.
Tap the OK option.

You volition become a notification from Clover Back up with an activation code for your new device. Clover volition also provide tracking data for your new item.

The replacement will be free if your old device is still under warranty. Shipping and treatment fees will apply.

You tin return the old device later you lot get your new one. The shipment will come with a return label. You can ship this back with that label in the same box you employ when getting your new device.

Your Device Is Missing

Yous tin can reach Host Merchant Services Clover Support if you have a missing device and you need to order a replacement. Your old device volition be marked as missing by Clover when yous plan your order, significant no i else can use the device. Any information linked to the merchant business relationship surrounding that device volition be eliminated, including details on orders, payments, and reports. All account information will stay the same.

Your replacement device may be available in 24 to 48 hours, although the timeframe may vary surrounding how busy Clover is in treatment the content.

Categories: Point-of-Sale Systems